Our Cookie Policy

Our use of cookies

We set and access cookies and similar technology on your device to distinguish you from other users and help us understand how people us the website. Unless you’ve already adjusted your browser settings so that it will refuse cookies, our website will set cookies when you load and navigate them.

What are cookies?

Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. They don’t tell us who you are, but they do help us recognise your device and remember your preferences, making sure you’re getting a better experience. You can find more information about cookies at http://www.allaboutcookies.org/.

These are the main types of cookies:

  • Strictly necessary cookies – these cookies enable you to move around our website and use its features: consent is not generally required for these cookies.
  • Performance cookies – these cookies collect information about how people use our website, for example, by recording which pages or features visitors use most often.
  • Functionality cookies - these cookies allow us to remember the choices you make.

Sometimes, cookies are categorised by how long they are saved on your device: "session cookies" are short-term cookies that are only saved on the device's memory while you’re on the website, but "persistent cookies" stay saved in the device's memory for a set period of time, even after the browser session has ended.

Refusing or restricting cookies

If you select to refuse or restrict cookies some parts of the website might not work as well for you. If you’d like more information on how to manage your cookies, visit http://www.allaboutcookies.org/, or:

  • On your browser: search the "Help" or "Internet Settings" functions.
  • On your mobile: refer to your handset manual.

Changes to our Charter

Any changes we make to our Charter in the future will be posted on our website and, where appropriate, notified to you by e-mail.

Complaints

If you have any concerns about our use of your personal information get in touch with our Data Protection Officer by leaving us a note here.You also have the right to make a complaint to the Information Commissioner's Office, which regulates and supervises the use of personal information in the UK, via their helpline on 0303 123 1113.

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December 2018