East West Rail Customer Satisfaction Survey

Thanks for taking the time to visit our Customer Satisfaction Survey, which can be found below. We’re committed to listening to the views of our communities. We want to learn more about what you think and we will use the answers you provide in the short 2 minute survey to help improve the ways that we respond to enquiries and share information about our project as it progresses.

As always, if you have any questions, please do get in touch

East West Rail Customer Satisfaction Survey
Tell us a bit about yourself (optional)
Local resident
Commuter to the area
Visitor to the area
Former resident
Future resident
Business owner
Elected representative
Interest group
Other

18 or under
19 - 34
35 - 50
51 - 65
Over 65



How would you rate the quality of the information you have received from East West Rail in response to your enquiry?
Very good
Fairly good
Average
Fairly poor
Poor

Please feel free to comment on the reason for the rating you have provided



How would you rate the accessibility and availability of information about East West Rail?
Very good
Fairly good
Average
Fairly poor
Poor

Please feel free to comment on the reason for the rating you have provided



East West Rail aims to be a good neighbour through listening and responding to feedback from the public. If you have any further comments regarding your experience with our team and how we could improve, please write it below.

Please provide your comments below





We will collect and process the information you provide to us in order to analyse any feedback. If you give us personal information about other people you must first make sure that you have obtained all necessary permission from that person for you to pass this information on to us. We may need to share personal information with third parties which could include public bodies and third parties working with us on the project. You have the right to object to the processing of your personal data in certain circumstances and you may ask us to delete your personal information if you believe that we do not have the right to hold it. For further information in relation to how we process personal data, please see our Personal Information Charter.