Meet Martin, our Head of Customer Strategy

I love working at EWR Co because people genuinely try to do things differently

Our Head of Customer Strategy, Martin Phillips brought knowledge and learning from his time at HS2 and Virgin Trains to the East West Railway Company team. But he wasn’t always in rail, with years of experience in customer-focused roles for restaurant giants including Pizza Express. He says: 

“I love working at East West Railway Company because people genuinely try to do things differently in ways that the industry hasn’t done before. My role has been made easier because from the very start, before any design decisions have been made, we’re talking about customers – which is how it should be.”